Contact Us

0403 853 672

Mount Waverley, VIC 3149
'We Travel To You'


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Frequently Asked Questions

Which Locations are you able to make appearances and or visit?

We will travel all around Melbourne and surrounding areas of Victoria, but please note depending on where you are located, a travel fee will possibly occur.

Our company policy is we don't work along other character companies or venue's that also offer characters due to conflict of interest and them copying our party format. We can however perform at a venue that doesn't offer in house characters.

I saw a photo/video of one of your performers on your Instagram, Can I request that person?

Normally we don't allow our clients to pick the performer due to rostering and fluctuating schedules, however in special circumstances we me be able to allocate a specific performer for an additional fee of $75.00

We have many top reviews on our website showcasing the talent and performance of all our performers, you can also view many of current clientele reviews on our Facebook page attesting to our exceptional standard.


How much room do I need?
Our performers are accustomed to doing parties in a wide range of different spaces. As a guide, enough room for the children to create a circle and dancing room is necessary. If space is an issue our performers can utilize whatever space is available and will adjust their games accordingly again just discuss this with your performer during your confirm call prior to your party so they are aware and can plan in advance.
Will an Adult need to be present for the duration of the entertainment?

While the adult hosting the event does not need to be present, at least one adult must be present to supervise the entertainment. The adult(s) must be engaged, and further assistance may be requested if there are more than two children three years and under.

Although our performers are trained to draw the attention of the children, it is not their responsibility to control unruly crowds.  If any damage is done to our costumes or materials, the customer will be billed accordingly.

When do I need to serve the party food?

There are a number of ways you can organize the serving of party food. If you have the party children arriving half hour or so before the entertainment you may like to serve the food then.

Alternatively you are welcome to serve the party food 40 mins into your party package , at this time your entertainer will have concluded all the interactive games, singing and storytelling and will have commenced the ballooning and or face painting which will happily continue while the kids eat.

Otherwise you can always serve party food once the entertainer has waved everyone goodbye. Just let your performer know which order you plan to run with, keeping in mind your performer is happy to sing happy birthday and pose for photo‚ĄĘs at cake time, a really special memory so well worth factoring into your party time. 

For afternoon or morning tea style parties you may like to simply have some food out for the kids so they can nibble throughout as they wish.

What is your policy on tipping performers?
While it is not mandatory to tip performers, it is greatly appreciated!
How Do I book my Event?

Once you have chosen which package you would like along with your chosen character.

Please go to the Contact us Form and fill out all the details required. You will then receive a reply email within 24 hours.

Once we have received your details you will receive a booking confirmation from us via email. Then a few days prior to your event, you will receive a confirmation call from our performer to confirm all the party details. Prepayments are due one week prior to the performance date. Cash on the day is also accepted which you can hand directly to the performer at the conclusion of your event. 

How much deposit do I need to pay to secure my booking?

We require a $100 non refundable deposit with the final balance due one week prior.