Payment can be made either Cash on the day or via EFT Bank Deposit one week before
Cheques are not accepted.
Cancellation Fee: if you decide to cancel your event, less then one week before as 50% fee will occur. unless the event is rescheduled then a fee will not apply.
T ravel Fee: Small Travel Fees will Occur depending on where you are located.
We are happy to visit you after 7pm but there will be an extra $20 night fee.
Cancellation Fees – Please be aware that a
50% fee is payable if the party/event is cancelled within 1 week of the
Terms and Conditions:
- It is preferred that entertainment be held indoors, due to unpredictable weather that may cause harm to our beautiful costumes and props (i.e. dirt, mud, water). If you wish to hold the Event outdoors, please provide a rug and other comfortable things such as cushions for the children and for your entertainer to rest on
- If possible, providing the character with a “secret” entrance and exit would be ideal so the children do not see the performer(s) leaving in their car.
- It is mandatory that the event host or mum of the birthday child be close at hand at the end to provide payment.
- When paying your entertainer at the end, please make sure it is away from the children as the ruins the magical experience and illusion.
- When making your booking clients agree that all Princess Characters will be provided by 'Magical Princess Entertainment' at your event. Unfortunatly we cannot work side of side another Princess company. However Clowns and orginal fairy characters are an exception
- While the duration of your child's magical experience. please make sure you only address your entertainer by their character name and only by their character name.
- If you have booked face painting during your time with us, please make sure that there are two cups of water avaliable for your princess to clean and wash her paint brushes.
- If any damage is done to our costumes or materials, the customer will be billed accordingly.
- The most important rule: Have a great time, sit back, and enjoy! :)
Q & A:
Which Locations are you able to make appearances and or visit?
We will travel all around Melbourne and surrounding areas of Victoria, but please note depending on where you are located, a travel fee will possibly occur
Will an Adult need to be present for the duration of the entertainment?
While the adult hosting the event does not need to be present, at least one adult must be present to supervise the entertainment. The adult(s) must be engaged, and further assistance may be requested if there are more than two children three years and under. Although our performers are trained to draw the attention of the children, it is not their responsibility to control unruly crowds. If any damage is done to our costumes or materials, the customer will be billed accordingly.
What If I need to cancel or Reschedule?Alternate parties dates must be within a 6 month period. If you cancel our services less than 7 days prior to your event, a 50% free will occur
What is your policy on tipping performers?
While it is not mandatory to tip performers, it is greatly appreciated!
How Do I book my Event?
Once you have chosen which package you would like along with your chosen character.
please go to the Contact us Form and fill out all the details required. You will then receive a reply email within 24 hours
Note: We have no affiliation with The Walt Disney Company, Marvel, DC
comics, Star Wars etc. All of our characters are inspired by the classic